JO 15556 Quality Assurance Manager



Salary Range:


Reports to:

Director of Tech Sales


Plans, coordinates, and directs quality assurance program designed to ensure food safety, regulatory compliance and product quality within the production environment by performing the following duties personally or through subordinate supervisors.


Essential Duties & Responsibilities:

         Ensure that the all employees are following guidelines set forth by Dakota Treats Policies and Procedures; including: HACCP, GMPís, SSOPís, BRC audit requirements and SOPís.

         Test and inspect product, ingredients, and materials used at all stages of production for conformance to company standards.

         Further development and deployment of quality systems.

         Oversee the training of plant employees in accordance with the quality, sanitation and HACCP programs.

         Oversee sanitation crew.

         Track and coordinate nonconformance issues within and between departments.

         Prepare facility for GFSI certification



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Experience:

Bachelorís degree (B.A.) or equivalent from four-year college or university; 1-3 years related experience and/or training; or equivalent combination of education and experience.


Must be able to interface well with all employees of the Company and to represent the Company in a highly professional manner.  Must have high level of interpersonal skills to handle sensitive and confidential situations.  Must be multi-task oriented.


Language Ability:

Ability to understand written and verbal instructions.  Ability to effectively read, speak and communicate in English and ability to effectively present information verbally one-on-one and in group situations to customers, vendors and other employees.  Ability to analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals. 


Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to interact and draw valid conclusions.  Ability to react, respond and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of various computer software applications in word processing, spreadsheets, databases, presentation and/or ERP software as well as the ability to type and perform 10 key by touch if germane to your position.

Certificates & Licenses:

HACCP Certification

GFSI Certification Ė Preferably BRC

Animal Welfare Training Ė PAACO or training from a PACCO trained individual preferred.

Supervisory Responsibilities:

Manages multiple employees. Is responsible for the overall direction, coordination, and evaluation of these applicable units.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places and in areas with fumes or airborne particles; variable temperature conditions. The noise level in the work environment is usually moderate.


Travel may be required to attend work-related events, training and/or to other company locations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:

         Use fine motor control in hands to feel and manipulate objects, tools, keyboards, etc.

         Reach with hands and arms.

         Speak and hear at normal conversational levels.

The employee is frequently required to:

         Sit for prolonged periods of time.

         Manipulate keys on a keyboard.

         Concentrate on images on a computer screen for long periods of time.

         Spend long durations of time speaking and listening through a phone line; enduring moderate levels of stress on a daily basis.

         Occasionally climb, balance, walk, bend, kneel, or crouch. 

Specific vision abilities required by this job include close vision, depth perceptions, and the ability to adjust to changing light.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift 50 pounds.


Tom Sloan, President, Tom Sloan & Associates, tsloan@tsloan.com, 920-261-8890

Please reply to position #15556 when responding to this position.