JO 15584 Quality Assurance Supervisor



Salary Range:


Reports to:

Director of Quality Assurance


The primary responsibilities of the Quality Assurance Supervisor are to provide leadership to Quality Assurance personnel and ensure compliance with Company food safety and quality standards for raw materials, processed products, and processing procedures are maintained under minimal supervision.

Essential Duties & Responsibilities:

         Provide oversight to Quality Assurance personnel including training, scheduling, attendance and guidance for continuous improvement.

         Resolve conflicts involving technicians. Perform technician duties, as required.

         Plan, coordinate and provide corrective action follow-up for internal audits including GMP, foreign material (Glass, Brittle Plastic, Wood and Ceramic) and Food Defense.

         Provide technical assistance to operations in regard to process deviation reports and product specifications.

         Retain product and investigate to determine disposition under the guidance of the Director of Quality Assurance.

         Perform documentation review, HACCP verification activities (Pre-Shipment Review, Cook System Verifications, Direct Observations) and SSOP monitoring activities (pre-operational and operational) as necessary.

         Assist in product traceability and mock recall exercises, 3rd party and customer audits.

         Implement and maintain environmental monitoring programs including weekly and monthly microbiological testing is being performed to standard.

         Communicate deficiencies and opportunities to Quality Assurance and Operations Management.

         Oversee food safety and quality programs in absence of Director of Quality Assurance. Other tasks, as assigned.

Supervisory Responsibilities:

         Oversees Quality Assurance personnel. Responsible for the overall direction, coordination, and evaluation of these units. 

         Carries out supervisory responsibilities in accordance with the organizationís policies and applicable laws.

         Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.


         To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. 

         The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education and/or Experience:

         Associateís degree (A.A.) or equivalent from two-year college or technical school and a minimum of 1 -3 years related experience in a USDA manufacturing facility and/or training; or equivalent combination of education and experience. 

         Bachelorís degree (B.S.), HACCP certification and process control training preferred.

         Proven skills evaluating and implementing strategies that improve overall quality and profitability.

         Experience in implementing and enforcing policies, programs and procedures.

         Experience in managing multiple projects and assignments.

         Experience in managing employees and providing strong leadership and mentorship.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Computer Skills:

To perform this job successfully, an individual must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook) or equivalent software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of the job, the employee is frequently required to:

         Stand; walk; use hands to finger, handle, or feel.

         Reach with hands and arms; stoop, kneel, crouch, or crawl.

         Talk or hear and taste or smell. 

         Frequently lift and/or move up to 35 pounds. 


Specific vision abilities required by this job include close vision and color vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts, and cold.  The noise level in the work environment is usually very loud requiring the use of hearing protection.


Tom Sloan, President, Tom Sloan & Associates, tsloan@tsloan.com, 920-261-8890

Please reply to position #15584 when responding to this position.