JO 15791 Operations Manager



Salary Range:

Experience Based


Accountable for complete Plant Processing Operations, this includes staffing requirements, new hire and rotational training, budget development/ adherence, and Quality throughput/ efficiencies. The Operations Manager looks new for ways to improve the metrics of the operation, through visual, hands on applications along with development of the immediate supervisory staff and lead personnel. Ideal candidate must understand and feel comfortable reaching out to all food safety and environmental regulatory agencies such as OSHA & FDA for example.

10 direct reports; Management of Sanitation, Receiving, Shipping, Maintenance, Quality Assurance, Processing, Human Resources, and Bakery.



1.       Participates in the selection of qualified personnel in all positions reporting directly.

2.       Responsible for implementing progressive and timely performance evaluations, key performance indicators, and disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the manufacturing operation.

3.       Takes proper and judicious disciplinary measures when required, in handling grievances, and conducts first-step meetings.

4.       Works closely with Director of Operations on second-step disciplinary meetings.

5.       Recommends overtime to the Director of Operations, as required.

6.       Ensures appropriate and timely production records are prepared and maintained.

7.       Keeps records of departmental shift activities, as required.

8.       Provides detailed on-boarding and continuous training for subordinates.

9.       Works with the Director of Operations to assist in project budget projections, and appropriate staffing requirements.

10.   Works closely with Director of Operations to ensure that project(s) are completed within established time frames and budgetary parameters.

11.   Advises management of the program status and problems (or potential problems) on a regular basis.
In concert with PM and individual direct report supervisors, establishes accountabilities and goals used for performance evaluation.

12.   Ensures that duties, responsibilities, and authority of all direct subordinates are defined and understood.

13.   Directs employees with respect to daily shift production volume and quality, and meeting daily production schedules.

14.   Ensures shift objectives are achieved in each area of Operations as designated by the Director of Operations.

15.   Stimulates maximum efficiency and productivity of production workers.

16.   Reviews all manufacturing processes for cost effectiveness.

17.   Works effectively with receiving and inventory control personnel to coordinate timely receipt of required raw materials used in daily production.

18.   Continually look for improvement of methods, best practices and   elimination of wasteful practices within the shift.

19.   Ensure consistent working practices between shifts and shift supervisors.

20.   Support the maintenance team with preventative programs designed to maintain operational equipment.

21.   Proactively communicate emergency maintenance issues immediately to PM.

22.   Provide recommendations to facility's quality improvement programs.

23.   Ensures appropriate level of quality assurance standards are maintained throughout the manufacturing process.

24.   Well versed in AIB, FSIS, USDA, GFSI/SQF, FPA and FDA compliance.

25.   Consults with and works closely with Quality Assurance Manager on adherence to HACCP and QACQP methods and working practices.

26.   Ensures warehouse safety programs are adhered to in order to provide a safe and clean workplace for employees and within OSHA regulations.

27.   Responsible for adherence to company policies, safety standards, and good housekeeping practices.

28.   Provide department technical and operational training program guidance for team members.


Special Demands:

I.        Communicates effectively in speaking, writing, and in listening.


2.    Keeps employees informed as to company/shift plans and progress.


3.    Planning is required to effectively manage shift operations.


4.    Requires both technical knowledge and administrative and daily interaction with peer supervisors, PM, shift-employees.


5.    Proactive mind-set and flexibility are important as well as the ability to work under just­ in-time pressures.


6.    Develop respective reports to think "Outside the Box" pending catastrophic failure.


7.     Lean 6-Sigma Literate.



or willing to obtain during employment):

I.      Minimal AS Degree/ Advanced Technical Level/ American Institute of Baking Residence edification a must.

2.    Knowledge of food manufacturing industry a plus and regulation inspection procedures is highly desired.

3.    HACCP Certification, SQF Practitioner, FSMA Proficient, EPA and OSHA Regulatory Compliance, Food Defense Coordinator, AIB Certified.

4.    Proven supervisory and leadership abilities and excellent verbal and written communication skills.

5.    A minimum often (5) years Operations experience in a manufacturing company, with the responsibilities of producing, purchasing, inventory control, production control, and engineering, as well as shipping, receiving, and warehousing.

6.    Sound administrative skills, well-developed management skills-principles and people.

7.    Proven ability to recruit, train, and motivate personnel in order to
balance staffing strength with profitability and growth.


Physical Demands:

1.      Ability to communicate orally.

2.      Regular use of phone, email, texting, etc., for communication is essential. Hearing and vision correctable to within normal ranges are essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.

3.      The ability to remain in a stationary position and walk on flat and uneven surfaces and go up and down stairs.

4.      Using a computer while sitting for extended periods is common.

5.       Some heavy lifting may be expected; occasional exertion of around 25+Ibs.

6.       Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners).

7.       The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

8.       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Conditions Required for Task Completion


The job is performed indoors in a traditional office setting, but does require one to walk inside of the production, shipping, receiving and shop areas. The Company is a temperature controlled environment that varies by location, -10 up to 85 degrees. Some assignments may involve exposure to noise, chemicals, biohazards, and various forms of radiation. For example, some jobs may require the ability to lift and carry heavy objects, to stand or walk on uneven surfaces, to climb on ladders, to perform prolonged bending of the neck and back, or to perform repetitive movements of the neck or extremities. Working conditions are normal for a plant manufacturing food. Food safety practices are followed and upheld to the full extent.



Tom Sloan, President, Tom Sloan & Associates, tsloan@tsloan.com,        

Please reply to position #15791 when responding to this position.